Limbo policies
Terms of service
The rules for using Limbo, publishing listings and trading through the platform.
Updated
Accounts and eligibility
You must be at least 18 and legally able to enter the transactions you request. Use Limbo only where its services are lawful. Keep account information accurate, protect your sign-in methods and complete the required security and seller setup. Do not impersonate others, share unauthorized access or evade restrictions.
Account creation and the relevant purchasing steps identify the terms being accepted. The privacy notice explains processing separately; accepting these terms is not consent to optional tracking. You can refuse optional browser features through Cookie choices.
Listings, sellers and permitted use
A listing must accurately describe the content or service, price, availability, delivery, licence restrictions and any required buyer information. Sellers must have the rights and authority to offer it and comply with their tax and consumer-law obligations. A seller must not disguise commercial activity as a private sale or omit legally required trader information.
Do not publish illegal, stolen, infringing, malicious or misleading content, credentials belonging to others, or tools intended to compromise others without permission. Do not manipulate reviews, abuse promotions, scrape private information or interfere with platform security. Review and approval of a listing are not a guarantee that its content is safe or suitable.
Prices and payments
Review the final quote before paying. It identifies the amount, currency, applicable platform fee and who pays it, along with known network or setup charges. A separate wallet network fee may apply. Do not pay a changed or expired quote without reviewing it again. Limbo will not treat an undisclosed mandatory charge as agreed merely because a payment was sent.
Payment methods can be paused or limited. BTC, LTC and SOL settlement requires two of the buyer, seller and Limbo signing keys. EVM orders follow the recorded contract version. Limbo holds a platform key and encrypted wallet records where used, but cannot complete a two-of-three settlement alone. Account recovery does not guarantee recovery of a lost wallet key; keep the recovery method provided during setup.
Delivery, confirmation and disputes
Digital content can become available after verified payment and before settlement. Sellers must complete services as described. Eligible delivered orders may settle after the displayed confirmation deadline when no dispute is open and the required signatures are available. Undelivered or unavailable inventory must not qualify for ordinary automatic payout.
Report problems promptly using the order's dispute controls or support. Escrow arbitration means coordination under the payment rail's signing rules; it is not a compulsory waiver of court proceedings or statutory remedies. The Refund Policy explains cancellation and refund rights, including claims after settlement.
Memberships, promotions and profile addresses
Paid plans and promotions use the price, benefits and duration shown when ordered. Do not assume recurring billing, automatic renewal or unlimited benefits unless expressly stated in that order. Plan changes can affect supported features and vanity-address allowances. Excess addresses receive the applicable displayed retention or grace treatment; they are not owned permanently merely because they were once selected.
Sponsored campaign orders record a prepaid price, campaign duration and maximum impression allowance. Actual reach depends on available traffic and eligibility; the allowance is a limit, not a delivery guarantee. A click or a card at least half visible for one second qualifies as an impression. Campaigns stop at their allowance or window end. Pausing a campaign preserves its remaining time. Existing paid promotions retain their purchased entitlement.
Platform discount codes apply only to the specified Limbo service and eligible accounts. Codes can limit plans, dates, recipients and claim counts. An issued invoice freezes its discount; reservations remain available for payments eligible for later reconciliation. Seller listing discounts are separate from platform service codes. A fully discounted service is granted through a recorded zero-price order.
You retain rights in the content you create. You grant the permissions needed to host, display and deliver the content you submit for the features you request. This does not give Limbo ownership of unrelated private material.
Restrictions and responsibility
Limbo may restrict activity or remove content for security, unlawful conduct, material rule violations or operational necessity. Where appropriate and lawful, we provide a reason and a route to question a decision. A genuine refund or privacy request is not grounds for punishment.
Nothing excludes liability or rights that cannot lawfully be excluded, including applicable consumer remedies. Cryptocurrency risks, service availability and user responsibility do not excuse fraud, deliberate wrongdoing or obligations imposed by law. Any permitted limitation is subject to applicable law and the circumstances of the claim.
Changes and resolving concerns
Material changes will be identified and notice or renewed agreement requested when required. Existing orders retain their recorded commercial and signing terms, subject to mandatory law. This text does not impose binding legal arbitration or a blanket class-action waiver. Contact support about concerns; applicable courts, regulators and mandatory dispute mechanisms remain available.
Contact and support
Open a support ticket or use the Limbo Discord community (opens in a new tab).